Novartis wants to help your patients get the medicines they need

These tools may help your patients get their medications at reduced or no cost* and help them access support from our patient support team.  

Support for Insured Patients

Novartis Oncology shares your commitment to helping patients living with cancer receive the medicines they need. Patient Assistance Now Oncology (PANO) offers quick and easy access to information about our wide range of resources available to your patients.


Talk to Us

Our patient support counselors speak 160 languages. We'll work with you to help your patients get the medicine they need quickly, easily, and for less money.*



*The hotline and Novartis Pharmaceuticals Corporation do not guarantee success in obtaining reimbursement, nor do we submit appeals on behalf of providers or patients. Third-party payment for medical products and services is affected by numerous factors, not all of which can be anticipated or resolved by hotline staff.

Novartis Service Request Form for Patient Support

Print and fax this form to enroll your patients into Novartis Oncology support programs. (Additional new online version coming soon)

Download the PDF

Universal Co-Pay Program

Visit a single site to find co-pay assistance for eligible patients for most Novartis Oncology medications.

  • Commercially insured patients pay no more than $25 per month
  • Annual maximum of $15,000 per calendar year

Patients can find out if they are eligible by calling our hotline: 1-877-577-7756 or visiting

Limitations apply. Offer is not valid under Medicare, Medicaid, or any other federal or state program. Novartis reserves the right to rescind, revoke, or amend this program without notice.


Support for Uninsured Patients

The Novartis Patient Assistance Foundation, Inc., is committed to providing access to our medicines for those most in need. If you are experiencing financial hardship and have no third-party insurance coverage for your medicines, you may be eligible to receive your Novartis medicines at no cost.

To be eligible, you must
  • Be a US resident
  • Provide proof of income within program guidelines
  • Not have private or public prescription coverage
2 ways to enroll

Please be advised that access to the medicines distributed through the Novartis Patient Assistance Foundation, Inc, is free of charge to all eligible patients. Novartis is not affiliated with any individual or organization that may charge patients a fee(s) to assist them in completing applications for our program. These individuals or organizations are acting independently of the Novartis Patient Assistance Foundation, Inc., and its affiliates and do not have Novartis' consent.