At Novartis, we take the health and well-being of patients, health care professionals, and our employees very seriously. We understand the concern and uncertainty that you and your patients may be facing surrounding the coronavirus (COVID-19) and are committed to continuing to meet your and your patients’ needs as the circumstances evolve. We are here to support you.

Health care professionals, to learn more about Novartis products, obtain patient starter kits, materials, samples, and vouchers, or ask a question about a product:

Call 888-669-6682

or submit a request for a Novartis associate to contact you.


Patient Assistance Now Oncology (PANO) is a support center consisting of insurance specialists and case managers who provide access to information regarding an array of services. Consider PANO your first stop for information about Novartis Oncology Patient Support services. Dedicated support specialists help direct callers to the services that best fit their needs.

To learn more, call 800-282-7630 or visit

COVID-19 Information Center

For the latest on the Novartis response to COVID-19, visit

Finding New Ways Forward

"Thanks to you, we're finding new ways forward."

COVID-19 has profoundly impacted the US, and we want to express our deep gratitude to those on the front lines who are helping communities across the country. This campaign recognizes the courage and care being shown by front-line workers, who are inspiring us to continue to work toward a better tomorrow. We are committed to doing all we can to support them during this time of need.